Terms of Service

Last Updated: October 2, 2026

Acceptance of terms

These Terms of Service ("Terms") govern your use of the website operated by Manuscript Media Co. ("Manuscript Media Co.," "we," "us," or "our"), a social media marketing agency based in Louisville, Kentucky. By accessing or using our website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the website.

You must be at least 18 years old, or the age of majority where you live, to submit inquiries or engage our services.

Use of the website

You may use our website for lawful, personal, and business purposes such as learning about our services and contacting us. You agree not to:

Use the website in any way that violates applicable laws or regulations
Submit false, misleading, or fraudulent information through our forms
Attempt to gain unauthorized access to the website, its servers, or related systems
Introduce viruses, malware, or other harmful code
Scrape, copy, or collect content or data from the website using automated tools without our written permission

We may suspend or restrict access to the website at any time, for any reason, without notice.

Intellectual property

All content on this website, including text, graphics, logos, photography, videos, case studies, and design, is owned by Manuscript Media Co. or used with permission and is protected by copyright, trademark, and other intellectual property laws. Client logos, brand names, and work samples shown on the site belong to their respective owners and are displayed with permission.

You may view and share links to our website, but you may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written consent.

Inquiries and services

Submitting an inquiry, booking a discovery call, or receiving a proposal does not create a client relationship or obligate either party to work together. Descriptions of our services on this website are for general information and may change at any time.

All client work is governed by a separate written agreement or contract signed by both parties. If anything in that agreement conflicts with these Terms, the signed agreement controls.

We take on a limited number of clients and may decline any inquiry at our discretion.

Results

Case studies, testimonials, and performance figures on this website reflect past results for specific clients. They are not a guarantee or promise of similar results. Social media performance depends on many factors outside our control, including platform algorithms, market conditions, and client participation.

Third-party links and services

Our website may link to or embed content from third parties, including social media platforms, scheduling tools, and client websites. We do not control and are not responsible for their content, policies, or practices. Your use of third-party sites is at your own risk and subject to their terms.

Disclaimer of warranties

The website and its content are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components, or that its content is always complete or current.

Limitation of liability

To the fullest extent permitted by law, Manuscript Media Co. and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business opportunities, arising from your use of or inability to use the website.

Indemnification

You agree to indemnify and hold harmless Manuscript Media Co. and its owners, employees, and contractors from any claims, damages, losses, or expenses, including reasonable attorneys' fees, arising from your violation of these Terms or your misuse of the website.

Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-law rules. Any dispute arising from these Terms or your use of the website will be resolved in the state or federal courts located in Jefferson County, Kentucky, and you consent to the jurisdiction of those courts.

Changes to these terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and change the effective date at the top. Your continued use of the website after changes are posted means you accept the updated Terms.